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Jean

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  • Other Facility Fees & Penalties

    Overstay Fees Fee/Penalty Description Fee Late Return Unit is not returned in good condition by the Term End Date.  If unit is returned before Term End Date, but reinstatement works exceed T...

  • Fulfilment Options (B2C Orders)

    Spaceship’s Fulfilment Options enable you to select when you want your orders to be shipped. For B2C orders, there are a few options to choose from: Fulfilment Option Fulfil By Extra Fee (...

  • B2B Deliveries

    When creating an Outbound Order, you can choose from the following shipping method:Delivery arranged by SpaceshipSelf PickupB2B deliveries (not applicable to Self Pickup) are orders that are larger...

  • B2B Inbound Service

    Spaceship’s Inbound Service involves receiving User’s items at a pre-assigned Spaceship Fulfilment Centre (FC), tallying and updating inventory received, and putting away the items into storage.   ...

  • Direct Receiving At Spaceship Storage Facility

    Sending items directly to Spaceship’s facility is only available if your items are arriving from overseas and your Shipper arranges for it to be sent to Spaceship’s storage facility. Your order mus...

  • Prohibited Items & Unacceptable Item Conditions

    Prohibited Items The following items are prohibited from being stored at Spaceship’s storage facilities, and must be excluded from the move and/or storage: Drugs or drug paraphernalia, stolen or i...

  • Inventorying Your Stored Items

    Taking inventory of your items before Spaceship moves them into storage is important for: Tracking & accountability of the items that we picked up and moved into and out of storage Enabling you to...

  • Counting Service

    Counting is an inventory auditing procedure that checks and updates your inventory quantity.  Counting service requires the creation of a Work Order.    The Counting Service Manual count of SKU li...

  • B2B Deliveries

    When creating an Outbound Order, you can choose from the following shipping method: Delivery arranged by Spaceship Self Pickup B2B deliveries (not applicable to Self Pickup) are shipments that ar...

  • Kitting Service

    Kits are a group of product SKUs that: Have multiple quantities of the same product SKU Have multiple product SKUs Combination of the above The Kitting Order tells us how you want your inventory ...