Counting Service

Counting is an inventory auditing procedure that checks and updates your inventory quantity. Counting service requires the creation of a Work Order.

The Counting Service

Manual count of SKU line items. If SKU is in a case, count on either a case level or individual SKU line item in the case, according to the Work Order.
For items in cases, cases will be cut open and then tape-sealed back after counting
- Where the original case cannot be sealed back in its original state, re-packing into another case will take place, at an additional cost
Based on standard SKUs (see details below)
Updating of inventory quantities after the counting process is completed

Does not include:

Sorting of items, labeling of items
Non-standard SKUs
Inbound/outbound activities and fees
Breaking pallet & pallet stretch film wrapping
Requests to count items again
Quality control checks, verifying if items in the case are correct or in good condition
Setting aside items in a different location for further actions

Types of Counting

Cycle Count - Periodic counting of a subset of inventory (on an SKU level), without stopping day-to-day operations, count is on an SKU item level, only for SKUs in storage
Total Stock Count - Counting of all inventory in storage (on an SKU level), all orders are paused until the count is completed
Inbound Sample Count - Sample counting of SKU item quantities in a case during the inbound process > not available
Case Non-SKU item count - Counting of non-SKU items in a case where the case is the SKU, only available during the inbound process

Counting Method

Item Count - Counting on an SKU item level, and where the SKU is in a case, all quantities in the case
Case SKU Count - where the SKU is in a case, counting cases only (not individual SKU items inside the case) and updating SKU item quantities based on quantity labeled on the case.

Standard vs Non-Standard SKU

Standard SKU Process

SKU is accurately labeled and the quantity of SKU line items is known
For SKUs items in cases, the case is labeled correctly with the SKU code and the total number of SKU items in the case (max <= 50 quantity per case)
For SKUs in cases, the case only contains 1 SKU (no mix SKUs)
Counting is manual and does not involve scanning the barcode of each SKU line item

Non-Standard SKU Process

If the counting does not fall within standard counting, the count for that SKU is flagged as non-standard counting and the following may apply:
- Additional fees apply
- The counting service will not proceed unless other services are provided first (e.g. sorting, labeling, etc)

Non-Standard Counting Examples	Actions
> 50 SKU item quantities in a case	An additional counting fee applies
Mix SKUs in a case	No counting. A sorting service needs to happen first
No expected value is known (on a Case or location level)	A double counting fee applies
No SKU labeling on the Case and SKU items have no barcode	No counting. SKU barcode labeling needs to happen first

Advance Notice Requirement

At least 5 business days (from the date your Work Order is finalized and confirmed) needs to be provided before the commencement of the counting service

Completion of the counting process

After the counting is completed for each SKU, the Spaceship FC team will proceed with updating the quantity of your SKU based on the actual counted number, through a stock adjustment.