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Jean

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Latest activity by Jean
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    Jean created an article,

    Terms of Use - Moving and Transport Service

    (Last Updated: 26 May 2020)   TERMS OF USE This document sets out the Terms and Conditions for the Moving Service provided by Spaceship to the User. No oral statements made by Spaceship’s employees...

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    Jean created an article,

    Terms of Use - Store, Work, Operate Service

    (Last Updated: 17 January 2020)   TERMS OF USE IMPORTANT – please read these Terms of Use carefully. The Terms of Use stated herein (this “Agreement”) constitute a legal agreement between you (the ...

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    Jean created an article,

    Terms of Use - Cowarehousing Service

    (Last Updated: 29 November 2019)   TERMS OF USE IMPORTANT - Please read these Terms of Use carefully. The Terms of Use stated herein (this “Agreement”) constitute a legal agreement between you (the...

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    Jean created an article,

    Additional services

    You can request for additional services when you create a new order, whether it's to be performed onsite or in the warehouse. When you create a new order, click on Request additional services for y...

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    Jean created an article,

    Editing and cancelling orders

    You can manage your existing orders(Inbound/Outbound/Return) - whether you decide to amend the order details or cancel it altogether.   Navigate to outbound order > Click on the existing order you ...

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    Jean created an article,

    Outbound order: Delivering items

    If you wish your items to be delivered to you / your customers,  create an outbound order by following the steps below:   If you wish your items to be delivered to you / your customers,  create an ...

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    Jean created an article,

    Can I collect the items from the warehouse myself?

    Unfortunately we do not allow any public access to our storage facility for security reasons.  To retrieve your items from your storage, please refer to this page

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    Jean created an article,

    My collection is completed, when can I view my digital inventory?

    Please do not fret if you login to your account 1 day after the collection is completed and there is no inventory in your account. It will usually take 2-3 business days for us to update your digit...

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    Jean created an article,

    How do I arrange for the collection of my items?

    1) Please login in using the website www.spaceship.com.sg/login Username: your email address that was used to register your Spaceship account If you have forgotten your password, kindly click the...

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    Jean created an article,

    How can I reschedule my delivery/collection slot?

    You can drop us an email request with your Delivery Order number and proposed new date and timing to the support team at support@spaceship.com.sg. Our support team will send you an email confirmati...