Jean
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Other Facility Fees & Penalties
Overstay Fees Fee/Penalty Description Fee Late Return Unit is not returned in good condition by the Term End Date. If unit is returned before Term End Date, but reinstatement works exceed T...
Direct Receiving At Spaceship Storage Facility
Sending items directly to Spaceship’s facility is only available if your items are arriving from overseas and your Shipper arranges for it to be sent to Spaceship’s storage facility. Your order mus...
Prohibited Items & Unacceptable Item Conditions
Prohibited Items The following items are prohibited from being stored at Spaceship’s storage facilities, and must be excluded from the move and/or storage: Drugs or drug paraphernalia, stolen or i...
Inventorying Your Stored Items
Taking inventory of your items before Spaceship moves them into storage is important for: Tracking & accountability of the items that we picked up and moved into and out of storage Enabling you to...
Counting Service
Counting is an inventory auditing procedure that checks and updates your inventory quantity. Counting service requires the creation of a Work Order. The Counting Service Manual count of SKU li...
Kitting Service
Kits are a group of product SKUs that: Have multiple quantities of the same product SKU Have multiple product SKUs Combination of the above The Kitting Order tells us how you want your inventory ...
B2B Inbound Service
Spaceship’s Inbound Service involves receiving User’s items at a pre-assigned Spaceship Fulfilment Centre (FC), tallying and updating inventory received, and putting away the items into storage. ...
B2B Deliveries
When creating an Outbound Order, you can choose from the following shipping method: Delivery arranged by Spaceship Self Pickup B2B deliveries (not applicable to Self Pickup) are shipments that ar...
Shipment Arriving Without WRO
Warehouse Receiving Orders (WRO) allow Spaceship’s operation team to know which products are being sent to our fulfillment center so that we can allocate sufficient resources to your inbound shipme...
System Error - Order Related
Failure to sync API Sales Orders from the Platform, and automatically create FBS orders when Auto-Create FBS settings are enabled, are critical issues. If not detected in time, it may lead to order...