How to Terminate Your Storage Subscription

Note: This guide is intended for Spaceship’s Door To Door Storage Plan (D2D) customers only. 

Step 1: Login to Your Account

Visit https://www.spaceship.com.sg/login and sign in using your registered email and password. If you've forgotten your password, click “Forgot password?” to reset it.

Step 2: Schedule a Delivery

Once logged in, click “Orders” in the top navigation bar, then select “Schedule Delivery” from the dropdown menu.

Step 3: Select All items for Termination

Select all items from your online inventory as part of your termination request. Click “CHECKOUT”.

Step 4: Confirm Termination

Confirm that you’d like to end your storage subscription upon the return delivery of all your items. Click “Yes, Terminate” to submit your termination request. 

Step 5: Reviewing details 

Ensure the selected items, delivery address, preferred date and any additional remarks are accurate. To avoid being charged for a new month’s storage, please ensure your delivery is scheduled before your next billing cycle. 

Once everything is in order, click “Submit Request” to complete your termination request.  

Step 6: Completion

Once you see the Thank you Message, it means that your order has been submitted successfully. Our team will review the details and follow up to confirm the delivery details.