Delivery Options (B2C Orders)

(Only applicable for “Delivery Arranged By Spaceship” FBS orders)

The Delivery Options enable you to select when you want your orders to be delivered. For B2C orders, there are two options to choose from

Delivery Option	Deliver By	Extra Fee
Standard	Within 5 Business Days	-
Express	Within 2 Business Days	+$3.00 / B2C order

*Note: the extra fee amount above is to illustrate that additional fees apply when Express option is selected. Actual rates are subject to change, based on prevailing market rates.

We aim to deliver your order within the Deliver By SLA based on the delivery option that you have selected. It is important to note that the Deliver By date is calculated based on the Fulfil By date, and not the FBS order date or the date your order was created on your e-commerce platform.

Scenario A

• Platform Order Date: 7 May 2024, 2 pm (Tuesday)
• FBS Order Date: 8 May 2024, 8 am (Wednesday)
• Fulfilment Option: Express
• Delivery Option: Standard

Day 0 (Wed)	Day 1 (Thur)	Day 2 (Fri)	Day 3 (Sat)	Day 4 (Sun)	Day 5 (Mon)	Day 6 (Tue)
FBS Order Created	Fulfil By Timeline
Day 7  (Wed)	Day 8  (Thu)	Day 9  (Fri)	Day 10  (Sat)	Day 11  (Sun)	Day 12  (Mon)	Day 13  (Tue)
Deliver By Timeline

Scenario B

• Platform Order Date: 6 May 2024, 2 pm (Monday)
• FBS Order Date: 6 May 2024, 2 pm (Monday)
• Fulfilment Option: Express
• Delivery Option: Express

Day 0 (Mon)	Day 1 (Tue)	Day 2 (Wed)	Day 3 (Thu)	Day 4 (Fri)	Day 5 (Sat)	Day 6 (Sun)
FBS Order Created	Fulfil By Timeline		Deliver By Timeline