(Only applicable for “Delivery Arranged By Spaceship” FBS orders)
The Delivery Options enable you to select when you want your orders to be delivered. For B2C orders, there are two options to choose from
| Delivery Option | Deliver By | Extra Fee |
| Standard | Within 5 Business Days | - |
| Express | Within 2 Business Days | +$3.00 / B2C order |
*Note: the extra fee amount above is to illustrate that additional fees apply when Express option is selected. Actual rates are subject to change, based on prevailing market rates.
We aim to deliver your order within the Deliver By SLA based on the delivery option that you have selected. It is important to note that the Deliver By date is calculated based on the Fulfil By date, and not the FBS order date or the date your order was created on your e-commerce platform.
Scenario A
- Platform Order Date: 7 May 2024, 2 pm (Tuesday)
- FBS Order Date: 8 May 2024, 8 am (Wednesday)
- Fulfilment Option: Express
- Delivery Option: Standard
|
Day 0 (Wed) |
Day 1 (Thur) |
Day 2 (Fri) |
Day 3 (Sat) |
Day 4 (Sun) |
Day 5 (Mon) |
Day 6 (Tue) |
| FBS Order Created | Fulfil By Timeline | |||||
|
Day 7 (Wed) |
Day 8 (Thu) |
Day 9 (Fri) |
Day 10 (Sat) |
Day 11 (Sun) |
Day 12 (Mon) |
Day 13 (Tue) |
| Deliver By Timeline |
Scenario B
- Platform Order Date: 6 May 2024, 2 pm (Monday)
- FBS Order Date: 6 May 2024, 2 pm (Monday)
- Fulfilment Option: Express
- Delivery Option: Express
|
Day 0 (Mon) |
Day 1 (Tue) |
Day 2 (Wed) |
Day 3 (Thu) |
Day 4 (Fri) |
Day 5 (Sat) |
Day 6 (Sun) |
| FBS Order Created | Fulfil By Timeline | Deliver By Timeline |
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