Jean
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Shipment Arriving Without WRO
Warehouse Receiving Orders (WRO) allow Spaceship’s operation team to know which products are being sent to our fulfillment center so that we can allocate sufficient resources to your inbound shipme...
System Error - Order Related
Failure to sync API Sales Orders from the Platform, and automatically create FBS orders when Auto-Create FBS settings are enabled, are critical issues. If not detected in time, it may lead to order...
Delivery Speed (B2C Orders)
(Only applicable for “Delivery Arranged By Spaceship” FBS orders) The Delivery Speed options enable you to select when you want your orders to be delivered. For B2C orders, there are two options ...
Fulfilment Speed (B2C Orders)
Spaceship’s Fulfilment Speed options enable you to select when you want your orders to be shipped. For B2C orders, there are a few options to choose from: Fulfilment Speed Fulfil By Extra ...
Work Orders
Work orders are order instructions that you give us to perform non-standard inventory-related tasks. Examples of work orders include: Kitting: Combining multiple different SKUs into a single SKU D...
Goods Receiving
After you create a Receiving Order (RO) you can arrange for your products to be sent to Spaceship’s Fulfilment Centre (FC), we are ready to receive your inventory. The Receiving Order has the foll...
2024 Year End Sale - Up to 40% of Monthly Storage
2024 Year End Sale. Our biggest sale to date for our Door to Door storage plans For a limited time, until discount coupons run out, New Customers signing up for applicable Door to Door storage pl...
Door To Door Storage Price Changes - July 2023
Here are further details in relation to the July 2023 revised prices of our Door-to-door Storage Plans: What are the new prices of the Door-to-door Storage Plans? Here's a table that summarizes...
2023 Flash Promotion
Flash Promotion for NEW Signups to 20 ft² and 40 ft² Door-to-door Storage Plans For a limited time only, between 01 July to 31 December 2023, customers signing up to our 20 ft² and 40 ft² Door-to-d...
What is the termination billing and payment process?
1. Invoice Issued for Estimated Termination Services Upon order confirmation, an invoice for the termination order will be issued 7 days before the scheduled termination date. These charges ar...