Setting up GIRO

Instructions For Completing The Giro Form

1. The applicant is to complete Part 1 of this form.
2. Please write clearly in the boxes provided.
3. Please use only BLUE or BLACK INK. Do not use a pencil.
4. Do not use correction tape or fluid.
5. Any amendments must be countersigned by account holder(s) and the signature(s) must match the bank records.
6. For accounts operated by thumbprints, please visit your bank for verification.
7. Only original, signed hardcopy application forms will be sent to the banks for verification.
8. Incomplete or rejected forms will not be processed.

Frequently Asked Questions 

How do I get started? 

Please complete Part 1 of the Giro form, print it out, sign it, and send it back to us at:

• Astore Pte. Ltd. 

  3 Pickering Street 

  #03-06 Nankin Row 

  Singapore 048660

Alternatively, you may submit the completed Giro form to your account manager. 

How long does it take for the Giro arrangement to be effective? 

Please continue paying your bills via bank transfer until the Giro arrangement is approved. It may take up to 6 weeks for processing. You will receive an email from Finance Department once the Giro application is approved. 

Can I set up a Giro arrangement using another person's bank account or pay on behalf of someone else?

Yes, you may use another party’s bank account to set up GIRO payments. Please ensure that the customer name and reference number are clearly stated on the Giro Form. 

When will the Giro deduction be made? 

GIRO deductions will be made on the 1st day of each month for the Monthly Service Fee and any applicable charges. If the 1st falls on a weekend or public holiday, the deduction will occur on the next working day.

What happens if there are insufficient funds in my bank account? 

If there are insufficient funds, a second deduction attempt will be made one week later. Please note: an administrative fee of $50.00 will be charged for each unsuccessful deduction within the same month. 

When do I need to resubmit a new Giro form? 

You will need to submit a new Giro form if:

• You receive a bank rejection notification from Finance
• You have a change in your account number (Customer Reference No.)
• You have a change in bank details

Sample of Giro Form