Jean
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How does the General Items Plan work?
If you need to store your own boxes or items that do not fit in our Spaceship cartons (Dimension: 60cm by 40cm by 34cm, Max weight = 20kg), you can opt for our General Items Plan. The minimum stora...
Will Spaceship be able to drop off boxes and collect them immediately?
Yes! Indicate that you will like us to collect the boxes at the same time when you schedule for the boxes to be dropped. We'll wait for 20 minutes for you to pack, before returning to our storage f...
What kind of boxes do you offer?
Under the Box Only Plan, you can only use our Spaceship boxes measuring 60cm (L) by 40cm (H) by 34cm (W) and the weight limit is 20kg. Under the General Items Plan, we currently offer 2 types of bo...
When do I have to make my first payment?
Upon placing an order with us, an invoice will be sent to you. Please assist to make the payment by the due date indicated on the invoice to confirm your order.
What is Spaceship?
Spaceship is re-defining the archaic storage industry through product and technology. Our goal is to take away the pain of managing physical items so that you can focus on the things that matter. S...
B2B Deliveries
When creating an Outbound Order, you can choose from the following shipping method:Delivery arranged by SpaceshipSelf PickupB2B deliveries (not applicable to Self Pickup) are orders that are larger...
Non-Standard Receiving Order (NRO)
There are several reasons for a Receiving Order to be moved to an on-hold status and be assigned a Non-Standard Receiving Order, including: Shipment cannot be identified Shipment arrives at the F...
Terms of Use - Moving and Transport Service
(Last Updated: 28 June 2023) TERMS OF USE This document sets out the Terms and Conditions for the Moving Service provided by Spaceship to the User. No oral statements made by Spaceship’s employee...
How do I arrange for the collection of my items?
1) Please login in using the website www.spaceship.com.sg/login Username: your email address that was used to register your Spaceship account If you have forgotten your password, kindly click the...
What are the payment options available?
We accept Bank Transfer, PayNow and Credit Card. GIRO payment is only applicable for our self-storage subscriptions. Please note that the available payment methods may vary depending on your subs...