Jean
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What are the payment options available?
For businesses, we accept payment via credit card, bank transfer or cheque. An invoice will be sent at the beginning of your billing cycle and you will have 7 days to make payment.
Who uses Spaceship? Is Spaceship suitable for me?
Over 4,000 people and companies use Spaceship for various reasons. For households and offices, we help you safely keep your physical items and do all the heavy lifting. For marketers, we'll help yo...
Protective Coverage Policy
(Last Updated: 16 February 2021) This is an extension of Spaceship’s Terms of Use and outlines the protective coverage available to Spaceship’s Users against loss or damages to eligible items and p...
My collection is completed, when can I view my digital inventory?
Please do not fret if you login to your account 1 day after the collection is completed and there is no inventory in your account. It will usually take 2-3 business days for us to update your digit...
I do not have a credit card? What should I do?
To facilitate ease of billing, we will require you to have a credit card or debit card for us to process your monthly payment.
How is Spaceship different from self storage?
Very! We are dedicated to making things simple for you. Traditional self storage providers typically only provide a storage space. You'll have to manage the transportation of your items to and from...
Where will my items be stored at?
We have multiple storage facilities that are located in Singapore. Your items will be stored based on the availability of our facilities. We provide transportation and labour so you don't have to s...
Terms of Use - Store, Work, Operate Service (Legacy)
(Last Updated: 17 January 2020) Applies to Subscription Agreements with Start Date before 01 July 2021 TERMS OF USE IMPORTANT – please read these Terms of Use carefully. The Terms of Use stated h...
Do you offer packing service of loose items into boxes?
For both Box Only Plan and General Items Plan, we provide packing of your loose items into boxes at an additional fee. However, this requirement has to be reflected in your online order and we will...
How can I arrange for a delivery of my items?
1) Please login in using the website www.spaceship.com.sg/login Username: your email address that was used to register your Spaceship account If you have forgotten your password, kindly click the...